Last Updated: December 15, 2025

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This document establishes the terms under which LA FLORAL LODGE uses and protects the information provided by its users when using its website, www.lafloralpatagonia.com.

This website is solely for informational and corporate purposes. We do not perform direct commercial transactions, collections, or automatic reservations through this website.

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1. Data Controller

In compliance with the Argentine Personal Data Protection Law N° 25.326, we inform you that the Data Controller is:

• Company Name / Owner: Carlos Augusto Sandoval y Pereyra.

• CUIT: 20-18757391-3

• Address: Ruta 259 – Km 48 – Trevelin - Chubut

• Email: administracion@lafloralpatagonia.com

 

2. Information We Collect

Our website may voluntarily collect personal information only in the following cases:

• Contact Forms: Name, email address, phone number, and any comments you include in the message.

• WhatsApp Interaction: If you use the integrated WhatsApp chat button on the website, we will be able to see your phone number in order to respond to your inquiry.

• Technical Information (Cookies): Anonymous browsing data such as your IP address, approximate geographical location, and visit time, used solely for statistical purposes (see Cookies section).

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3. Purpose of the Information

The collected data is used exclusively for:

1. Customer Service: To respond to your inquiries, availability questions, event quotes, or requests for information about our services.

2. Service Improvement: To analyze which sections of our website are most visited to enhance the user experience.

3. Sending News/Updates (Optional): Only if you voluntarily subscribe to our Newsletter/Blog, we will use your email to send you special promotions. You can cancel this subscription at any time.

​Important: We do not use this website to collect banking or credit card data.

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4. Security

LA FLORAL LODGE is highly committed to keeping your information secure. We use SSL security certificates (the "padlock" in the address bar) to ensure that the communication between your browser and our website is encrypted.

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5. Cookies

Our website uses cookies to identify the pages visited and their frequency (for example, through Google Analytics). This information is used solely for statistical analysis, and the information is subsequently deleted permanently. You can delete cookies at any time from your computer or configure your browser to decline cookies.

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6. Third-Party Links

This website may contain links to other sites of interest (such as social networks, local tourism portals, etc.). Once you click on these links and leave our page, we no longer have control over the site to which you are redirected, and therefore, we are not responsible for the terms, privacy, or protection of your data on those other third-party sites.

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7. Control of Your Personal Information

In compliance with Argentine Personal Data Protection Law N° 25.326, you have the right to access, rectify, or delete your personal data from our "Web Contacts" database.

To exercise these rights, you can write to us at any time at reservas@lafloralpatagonia.com.

We will not sell, lease, or distribute the personal information collected without your consent, unless required by a judge with a court order.

The data subject has the right to exercise the right of access to their data free of charge at intervals no less than six months, unless a legitimate interest is accredited for this purpose, as established in Article 14, paragraph 3 of Law No. 25.326.

The Public Information Access Agency (Agencia de Acceso a la Información Pública), in its role as the Control Body of Law No. 25.326, has the authority to address complaints and claims filed by those whose rights are affected by non-compliance with the current regulations on personal data protection.

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